We conducted an extensive analysis of call data from over 500 dental practices to understand the true financial impact of missed calls. The results were staggering—and should be a wake-up call for any practice serious about growth.
The Numbers Don't Lie
On average, dental practices miss 30% of incoming calls during business hours. This rises to 100% after hours, when a surprising 35% of patients actually call. For a practice receiving 50 calls per day, that's potentially 20+ missed opportunities.
Calculating the Revenue Impact
Not every call is a new patient, but our research shows that approximately 40% of calls are appointment-related. With an average patient lifetime value of $1,500-$3,000 in dental, each missed new patient call represents significant lost revenue.
The Compound Effect
Lost patients don't just represent one-time revenue loss. They represent lost referrals, lost reviews, and competitors gaining market share. A single missed call can cost your practice $10,000+ over time when you factor in lifetime value and referral potential.
The Solution Is Clear
Practices that implement 24/7 call answering solutions report recovering 30-50% of previously lost revenue. The ROI is often seen within the first month of implementation.
Ready to Transform Your Practice?
See how our custom AI receptionist can help your practice capture more patients, increase revenue, and provide 24/7 availability—without adding staff.